Francis Brennan has a new book out and joined Ian this morning to talk about some of the little things that annoy us & how we can rectify them using his advice.
With everyday gems like complaining, the rights and wrongs of queuing, what to do when someone wants to have a chat on the airplane & how to eat awkward food in public.
Francis also revealed that his mother, Maura (91), watches Love/Hate every Sunday night!
Listen to the full brilliant interview below.