Ryanair hopes to process 90% of flight refunds by the end of the month.
The airline says it is "rapid progress" in processing refunds for flights cancelled during the covid-19 pandemic.
Ryanair says it has trained more of its staff to eliminate the backlog of refund requests.
The airline says this is the current scenario:
- All March cash refund requests have now been cleared.
- At the end of June, 50% of April cash refunds have been cleared.
- By 15th July, the balance of April cash refunds will be processed.
- By the end of July, all of May and most of June cash refunds will also be processed.
These figures include passengers who have accepted travel vouchers and/or free moves onto flights that are now being operated by Ryanair in the months of Jul, Aug & Sept.
