On Off The Charts with Fergal D'Arcy, the lads asked for any of the listeners who work or have worked in the hotel industry to fire in their worst customer experiences and pet hates.
Things got stinky!
" I had a guest that projectile vomited in a family room. It was off for 3 days, we couldn't sell it. A family was due to check in. The mother went through me when I told her the room was off. In the end i had to bring her down & let her see the room plus smell it. The lady started crying her daughter has just finished chemo & if she caught an infection from the vomit she could have died.
I've also had people pee in wardrobes, poo on carpet. A couple has a physical fight & destroyed the room."
" When older ladies ask 4 pot of tea u go get it bring it 2 them then they ask u 4 pot of water ..why can't they ask 4 both at same time ....gluten free is also a joke all old folk have this as a fashion...I'm gluten free but I can eat 1 sausage .....if ur gluten free there is no way u can eat one sausage unless it's a gluten free sausage.....it's seems only to b a fashion wit the older generation 4 some reason."
"Being whistled or clicked at to get your attention, when a simple , "excuse me" or "sorry" would do, boils my blood lads"
"Ferg, last year i was a cleaner in a motel in Queenstown New Zealand when cleaning the shower I saw a poo needless to say I left it there, way above my pay grade"
"People asking Chefs to reheat pizza or McDonalds and flip when we refuse due to cross contaminate (and the fact that we couldnt be arsed) J"
Lads...seriously...cop on!!
